Support Center

International Order Questions

  • How do I place an international order?

    Placing an international order is easy. Just follow these four steps: Add your items to your shopping car...

    Sep 26, 2011 12:52PM EDT
  • Do you ship to my country?

    We ship by DHL, Fedex, UPS, USPS Priority mail and Global Express mail worldwide. All shipments are well packa...

    Oct 15, 2016 07:58PM EDT
  • How much will shipping cost?

    Shipping is calculated based on the weight of your order and your shipping address. The actual shipping cost a...

    Sep 26, 2011 12:53PM EDT
  • What forms of payment do you accept?

    International orders may be paid by either credit card or bank wire transfer. Details on placing an internatio...

    Oct 15, 2016 07:57PM EDT
  • What other fees do you charge?

    If you pay with your credit card, the costs from us are just the merchandise cost and the shipping charges. De...

    Sep 26, 2011 12:54PM EDT
  • Does my country have import fees?

    Local duties, tariffs and taxes vary by country. You should check with your local agencies for details. Detail...

    Sep 26, 2011 12:54PM EDT
  • When will my order ship?

    Your order will ship promptly on receipt of your payment. Tracking details will be emailed to you once your or...

    Sep 26, 2011 12:55PM EDT
  • Can you reduce the declared value for customs?

    We are required by United States export regulations to list the actual cost on the export documentation. Compl...

    Sep 26, 2011 12:55PM EDT

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